English and Creative Writing: Introduction

• Users can request items from the University Libraries through Primo – the library catalogue.
• You can request items from the Hugh Owen Library, Physical Sciences Library, Gogerddan Campus Reading Room and the External stores. 
• Requested items will be picked from the shelves by library staff and placed on Level D of the Hugh Owen Library for you to collect.
• If the item is out on loan it will not be recalled from the current user but will be held for you on its return. 
• You will be emailed when your item is ready with information on how to book a timed slot for you to collect your requested items.
• Books will be held for you, awaiting collection for 8 days.
• Staff and students can have up to 15 items on request at any time. Other Reader categories can have up to 5 requests at any time.
• You can return your library loans when you collect your requested items.
• You will need to bring your Aber Card with you to enter the building and to use the self-issue machines.

Click and Collect will be available from the 21^st July, on Tuesdays and Thursdays between 13:00-17:00 for the next few weeks.

As we assess the need for this service we may expand our services, and we’ll let you know of any changes through our website and social media channels.

Further information on using this service can be found in our Click and Collect FAQS 

How do I request a book?

How do I cancel a book I have requested?

Where can I view requests I've made in Primo?

Click and Collect Service safety:

• Users should only visit the library during their booked time slot for the Click and Collect service
• All users should sanitise their hands before entering the library. There will be a hand sanitising station at the library entrance. 
• All users should observe the 2-metre social distancing rule   
• Only the user collecting the requested items should come into the library. 
• All users must use their Aber Card to swipe to enter the library. 
• All users must use their Aber Card to swipe to exit the library. 
• All users must follow the one way system 
• The numbers of users in the library at any one time will be strictly limited. 
• Staff working in the library will be following recommended hygiene practises. 
• Do not come to the library if you are unwell. The main symptoms of COVID-19 are: 
  • new continuous cough; 
  • high temperature; 
  • loss of or change to your normal sense of smell or taste (anosmia). 

• Click and collect for items available for loan  - by pre-booked timeslot only 
  • https://www.aber.ac.uk/en/is/library-services/cac/ 
• Collection of equipment loans  - by pre-booked timeslot only
  •  https://www.aber.ac.uk/en/is/library-services/cac/ 
• Return of library loans – books and equipment - anytime during advertised opening hours
  • https://faqs.aber.ac.uk/2958
• Printing, photocopying and scanning  - anytime during advertised opening hours
  • https://faqs.aber.ac.uk/index.php?id=174
• Collection of Aber Cards - anytime during advertised opening hours
• Consultation of items not available for loan - by prior arrangement

• Access to study spaces, carrels or group study rooms 
• Access to computing facilities 
• Binding
• Browsing the collections
• Document supply collection 
• Donations to the library unless by prior arrangement
• DVD/Video viewing facilities 
• Face to face enquiry service 
• Laminating 
• Lockers 
• Newspapers 
• OPACs 
• Rare books or Archive consultation 
• Vending