The virtual IT and Library Enquiry Desk is available via online chat, Teams, telephone and e-mail services.
Further information is available on the webpage: https://www.aber.ac.uk/en/is/help/contactus/
Information on our Click and Collect service, and other limited services, is at https://www.aber.ac.uk/en/is/library-services/cac. Please read this page carefully before using the service. We can only provide this service if our users abide by our new guidelines outlined on this page.
The Click and Collect service operates on Level D, Hugh Owen Library. More information available at this webpage:
Further information on using this service can be found in our Click and Collect FAQS
More information on Click and Collect Service safety can be found by visiting this webpage: https://www.aber.ac.uk/en/is/library-services/cac/
Get in touch with me:
Phone: 01970 62 1847
(for enquiries or to arrange an MS Teams Meeting)
Book an Appointment (Skype only)
Use the Schedule Appointment link under my photo in the Contact Information box below to find available dates and times
Select date and time slot in the usual way.
We've worked remotely to provide you with online access to resources and support. The following tabs will show you briefly which services are available and which services that are not yet available.
If you wish to gain access to e-resources off-campus, you do not need to install VPN; these can be accessed using the browser based Primo VPN.
You will need to:
You will then have off-campus access to the majority of AU-subscribed electronic information resources and their full text. If you close your browser you will need to login again.
For further information on accessing e-resources off-campus see FAQ 163
While UK academic libraries are closed, some publishers have offered free access to their online collections.
After being selected and switched on at institutional level by the Library, links to these resources will be added to this list:
Please note the end dates supplied.